Product Development

Product Development Experts in Austin, TX

Long Tail Products is a product development and marketing firm based out of Austin, TX. We focus on developing innovative, tangible, marketable products that significantly improve and simplify the lives on consumers and businesses across the globe. Our product offerings are not restricted to any niche and are loved by consumers and businesses in hundreds of different industries.

Products We’ve Developed Have Been Featured On

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About Us

Turn-key Product Development

Long Tail Products is a turn-key product development firm in Austin, TX that takes products from concept, through manufacturing, and all the way to market. We focus on delivering high-quality niche products to customers and select resellers. Some of our existing products include the Headset Buddy, Bottle Mate, and bottleBOSS.

Philanthropic Values

We’re a company that loves philanthropy just as much as product development. We make lives easier through great products, and in turn, strive to leave the world better than we found it. We donate 5% of all pre-tax profits to local and national charities, and select non-profits which are chosen collectively by our staff. Additionally, we participate in micro-loans through Kiva; each staff member selects a member of the Kiva community to lend to each month. Our Kiva profile can be found at http://www.kiva.org/lender/longtailproducts.

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Our Mission

Mission Statement

We will provide our customers with unique, high quality products that customers will love along with positive and personal customer service that will have them telling their family and friends about our products.

 

We Believe:

• The world is complicated, and our products simplify our customers’ lives.
• Customers should be happy with our products. If customers aren’t happy with our products, we should refund their money so they are at least happy with our business.

Customer Promises

Do’s

• Treat customers with the way we enjoy being treated.
• Respond to customer inquiries as quickly as possible.
• If any customer is unhappy, do whatever it takes to earn their business, for life.

Don’t

• Make the customer feel guilty, even if it was their fault (i.e. ordered the wrong product).
• Speak negatively to, or about any customer.

 

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